FAQ’s
GENERAL INFORMATION
Bookings and Deposits
Please note our reservations open three months in advance. Reservations lines are open between 10am – 7pm from Sunday to Saturday.
Please note that credit or debit card details are required at the point of booking to secure your reservation.
We request 24 hours’ notice for every cancellation and for bookings cancelled in less than this time, a fee of £50 per person will apply.
OPENING HOURS
Salon de Chine
Park Chinois is split across two floors, our ground floor, Salon de Chine, is open at the following times:
Open for dinner 7 days a week from 6pm-late.
Open for lunch 7 days a week from 12pm-4pm.
Club Chinois
Club Chinois, our opulent cabaret venue located on the lower ground floor is open for dinner on Wednesday – Saturday from 6pm – late.
Please note that on occasion our performances may include flashing lights.
DRESS CODE
We politely request that guests abide by our dress code of Smart Casual. The following will not be permitted:
Sportswear and leisure wear
Shorts
Caps
Flip-flops
Clean, smart fashion trainers will be permitted
Please review the above guidelines to ensure access to Park Chinois.
Our team reserves the right to refuse entrance if guest(s) are deemed to be unsuitably dressed.
What is the difference between Salon de Chine and Club Chinois?
For dinner in Salon De Chine, it’s an evening of old-world glamour as the live songstresses and house-band perform nightly, within our opulent dining room.
Whereas Club Chinois is an entertainment-dining experience where we bring together food and drinks with live entertainment, production value and DJs.
Our reservations team will happily chat through the best fit for you, depending on which vibe you are after.
Why do you charge a fee for Club Chinois & Salon De Chine?
The entertainment in both Club Chinois and Salon De Chine is an experience, a combination of live entertainers DJ’s and production. We charge a £27.50 fee per guest in Club Chinois and £10 fee per guest in Salon De Chine. This goes directly towards the cost of delivering this experience.
Is there a return time on my table?
All guests shall have the table for 2 hours.
Can I select my table?
Unfortunately, we are unable to guarantee a specific table, however, we will do our best to accommodate a specific table request, upon arrival.
Do you have any age restrictions?
Yes. Club Chinois is strictly 18 years and above.
Please note that those under 18 are only permitted within Salon de Chine which is family-friendly. However, we do not have baby-changing facilities or high chairs.
PRIVATE DINING & EVENTS
Do you have Private Dining Rooms?
We have two private dining rooms and one semi-private dining room:
Salon Noir – located within Salon de Chine, holds up to 9 guests.
Salon Rouge – located within Club Chinois, holds up to 12 guests.
The Opera – A semi-private area located within Club Chinois, holds up to 18 guests.
Is there a minimum fee for Private Dining?
Yes, each space has its own minimum spend, to discuss this, please contact: [email protected] or call +44 (0) 20 3327 8888
Can you host Private Events at Park Chinois?
You can hire the venue out on a full-hire or individual floor basis (the most popular option). We can accommodate anything from 40+ seated guests, to 400 standing guests. For gatherings of 42 or fewer, we can host events in the Wave Bar every Sunday to Tuesday. For more details, email [email protected].
Do you have a wedding license?
We are not licensed for wedding ceremonies, however, we have been privileged to host a number of wedding receptions and parties at Park Chinois. For more information, email, [email protected].
THE FOOD
What is the cuisine?
We serve Chinese cuisine that is predominantly Cantonese in style.
Do you have any signature dishes?
Our signature dish is the Duck de Chine, we use only the finest ducks, and these are marinated and roasted for 72 hours and served alongside our handmade pancakes and duck sauce. Hours of preparation and a mere moment on the lips but it is worth it!
Should I pre-order signature dishes in advance?
Whilst it is not absolutely necessary, we do always recommend that you pre-order the Duck de Chine. We would suggest that one Duck de Chine is good for 4 – 5 guests.
Do you do Halal dishes?
We serve a range of dishes that are Halal. The wagyu, chicken and duck dishes are halal.
Do you cater for dietary requirements?
We cater for food allergies but please let us know, either upon booking or as you sit down so that we can let our chefs know. The more information you give us, the better equipped we are to deal with your specific allergy.
Can I bring my own wine or birthday cake?
Regrettably, we do not allow our guests to bring any external food or beverages into the restaurant.
OTHER
I have a marketing query
Please email us at [email protected] and we will deal with your request. We accept reviews and filming and photography requests, but we deal with each of these on an individual basis so please email us with specific details.
I would like to make a complaint.
Please email us at [email protected] and we will look into your concern and discuss it with the relevant parties involved.
I think I left something at Park Chinois.
Please email us at [email protected] or call us on +44 (02) 3327 8888 and we will look into this straight away. When we find leftover items at the end of the night, we store these at reception.
I want to feedback on my experience at Park Chinois.
We appreciate guest feedback, please email us at [email protected].
