FAQ’s
GENERAL INFORMATION
Bookings and Deposits
Please note that our reservations open two months in advance. Our reservation lines are open from 10 am to 6 pm, Monday to Sunday.
Please note that credit or debit card details are required at the point of booking to secure your reservation. Special Events (including NYE, Chinese New Year celebrations, and other special days) will specify if a deposit payment is required at the point of booking.
We request 24 hours’ notice for every cancellation.
OPENING HOURS
Club Chinois
We’re now open for dinner from Tuesday to Sunday from 6pm, with Club Chinois open until 2am Tuesday to Saturday and until midnight on Sundays. Last entry is at midnight daily.
Salon de Chine
Salon de Chine closes for a short while and will return in September, ready for her next chapter.
THE VENUE
Is there a dress code?
We politely request that guests abide by our dress code of Smart Elegant. To avoid disappointment, please refrain from wearing, sportswear, hoodies, shorts, hats and beachwear.
Clean, smart fashion trainers will be permitted.
What is the difference between Salon de Chine and Club Chinois?
Salon de Chine is currently resting while we undertake a thoughtful restoration of our upstairs dining room. She will return in September, restored and renewed.
In the meantime, Club Chinois is open for dinner from Tuesday to Sunday, bringing together exceptional Chinese cuisine, expertly crafted cocktails and music in an intimate underground setting.
Our reservations team will be delighted to assist and help you choose the experience that best suits your visit.
How long do I have my table for?
To ensure all guests enjoy the best possible experience, tables of up to 5 guests are allocated for 2 hours, while larger tables are allocated for 2.5 hours.
Can I select my table?
Unfortunately, we cannot guarantee a specific table, however, we will do our best to accommodate a specific table request, upon arrival.
Do you have any age restrictions?
Children of all ages are welcome at our venue. However, please be aware that the environment becomes quite loud after 8pm on weekends. For your comfort, we recommend booking an earlier seating if you are joining us with children.
Due to our limited layout, we cannot accommodate prams or buggies next to the tables. You are welcome to leave them in our designated storage area in the cloakroom.
PRIVATE DINING & EVENTS
Do you have Private Dining Rooms?
We have two private dining rooms and one semi-private dining room:
Salon Noir – located within Salon de Chine, holds up to 9 guests.
Salon Rouge – located within Club Chinois, holds up to 12 guests.
The Opera – A semi-private area within Club Chinois, holds up to 18 guests.
Is there a minimum fee for Private Dining?
Yes, each space has its minimum spend, to discuss this, please contact: [email protected] or call +44 (0) 20 3327 8888
Can you host Private Events at Park Chinois?
You can hire the venue out on a full-hire or individual floor basis (the most popular option). We can accommodate anything from 40+ seated guests, to 400 standing guests. For gatherings of 42 or fewer, we can host events in the Wave Bar every Sunday to Tuesday. For more details, email [email protected].
Do you have a wedding license?
We are not licensed for wedding ceremonies, however, we have been privileged to host several wedding receptions and parties at Park Chinois. For more information, email, [email protected].
THE FOOD
What is the cuisine?
We serve Chinese cuisine that is predominantly Cantonese in style.
Do you have any signature dishes?
Our signature dish is the Duck de Chine, we use only the finest ducks, and these are marinated and roasted for 72 hours and served alongside our handmade pancakes and duck sauce. Hours of preparation and a mere moment on the lips but it is worth it!
Should I pre-order signature dishes in advance?
We recommend that you pre-order the Duck de Chine. Please note that one portion is a whole duck, carved into 36 pieces, and usually serves 2-4 guests. We do not have half portions available.
Do you do Halal dishes?
Please ask our team for details when dining with us.
Do you cater for dietary requirements?
We cater for food allergies but please let us know, either upon booking or as you sit down, so we can let our chefs know. The more information you give us, the better equipped we are to deal with your specific allergy.
Can I bring my own wine or birthday cake?
Regrettably, we do not allow our guests to bring any external food or beverages into the restaurant.
OTHER
I have a marketing query
Please email us at [email protected] and we will deal with your request.
I would like to make a complaint.
Please email us at [email protected] and we will look into your concern and discuss it with the relevant parties involved.
I think I left something at Park Chinois.
Please email us at [email protected] or call us at +44 (02) 3327 8888; we will look into this immediately.
I want to feedback on my experience at Park Chinois.
We appreciate guest feedback, please email us at [email protected]
